Katherine Ann Dugan, PA

Helps in controlling my anxiety about my health issues if there is time and effort made to properly go over the issues and address the situations.

The person at the desk when I walked in never looked up , smile or say a word to me for about 2 minutes , then said I'll be with you in a minute . Acted like she did not want to be there . Everyone else was nice & Pleasant but she was miserable

My appointment was 10:00am. I arrived at that time and checked in. I took a seat very close to the front desk. Other patients came and went, but I was not called. At 10:55 I went back up to the desk to the worker who had checked me in and asked if the provider I was scheduled to see for cardiac clearance for my hip surgery was running behind. The worker asked me who had checked me in and I told her that she had. She looked at the computer and told me that "your registration never went through" and to have a seat. She went into the back and when she came out she told me that I would be seen soon. Never once did she apologize for what happened. Both the tech who did my EKG and the PA were very kind. My initial blood pressure was high, so when the PA came in she took it again and it had come down after speaking with her. It was not my best experience at Virtua The Cardiology Group.

I had no pression

Everyone was polite and caring about my problem. They did not rush your appointment and answered any questions that I had.

Thankful to Virtua Cardiology for doing a great job. Always appreciate Dr Russo and first time visit with Katie whom did a very good job. Always a great experience.

Kathy was completely familiar with my history. I felt completely at ease with her, she cares. This was my first contact with her and am happy she is now part of my care team.

Good care

87 year old and have been a patient of Dr [REDACTED] for many many years . Only took this appt because I could not get an appt with Dr R for a long time due to his medical absence. However Katie did a fine job .

Katherine Dugan took time to discuss my concerns and confirm several of my thoughts. She was very easy to talk to and helped to make my visit very pleasant.

Very good doctor!

Long time between appointments. Not available.

Great visit made me feel special.

It was a great and productive visit and we both agreed on next steps

I accidentally pressed one instead of the four for the first response. Please let everyone know that I was very pleased with the visit and was treated well because they do all fit me in, even though it took 45 minutes to see anyone. I'm still grateful that I was fit in at that time. Thank you.

The technician was incompetent. It was a good thing her supervisor was in with her or she would have even been worse. She didn't seem to know what she was doing.

Katherine (Katie) Dugan is an excellent physician's assistant.