Kayla Steele, MD

great team as well as care

Always good

Lovely person. Offered various solutions to my pain.

I arrived early and was welcomed and seen. It all worked out , was very grateful for the reception.

Hope the physical therapy works!! Thank u for ur time and patience !!

Gave me plan to move forward which is what I was hoping for.

Dr. Steel, was very knowledgeable about my condition, thank you.

Everyone was nice and answer any of my questions that I ask

Doing Great jobs

I checked in and I saw the doctor imminently. Checking out it took 15 minutes, part to shortness of employees. First time I experienced something like that, to wait to check out !

I'm very pleased to be a patient of Dr Steele. She has taken care of me for several years and the results have been great. I would recommend her without reservation.

Excellent

Very Profpessional

Everyone was polite and respectful.

Hi, for the first question, I put the wrong answer and that's a 10 for Dr. Steele. She was very good. She listened, very caring. So I apologize for putting in the wrong answer.

Still having issues with my insurance being rejected in virtua system

Very happy with doctor and staff.

She listened to all my issues and gave great advice

Always know I'm in good hands

It was a positive experience from beginning to end.

We are very satisfied with the care Dr. Steele provides for my mother. We are very grateful for the care she gives us and for all the staff we see at each appointment. Thank you.

While I think that the appointment was helpful in having me resolve my issue, I also feel like a 15-minute appointment could have been done over telehealth instead of having me drive a far distance for such a short appointment. So I would in the future encourage the doctor's office to look at telehealth and offer that as an option for patients.

Everyone was kind to me and took my condition seriously.

This was a new physician for me and I was pleased. She seemed to ask all the correct questions and we worked on a plan to eliminate my lower back pain. While the visit was great, the checkout process has a lot to be desired. It's ridiculous to sign in, like you have to at check out, and sit and wait. Where's the confidentiality where I can see everyone's name that is ready to check out. It's antiquated in this day of technology.

Everyone was professional

The physician was pleasant, and engaging. Was effective and efficient. The staff as well.

Very efficient and organized in a timely fashion

I love the staff. They're very, very kind, very caring, and I would recommend it to anyone. Thank you. You have a good day.

They were very professional in all the interactions and customer friendly at the same time.

I have had great care from my Reconstructive Orthopedic experience

Professional, caring &courtesy

I am not returning to this practice. She was rushed. Prescribed me meds before even knowing my issues. And only took X-rays of my back when I said my knee was the worst part. It was a typical experience sending me right to physical therapy. Was noting but a brush off. Won't be returning.

Will definitely be back

STAFF AND DR. VERY PROFESSIONAL AND KIND

Upon listening to the options from Dr. Steele about my condition, I was very surprised to learn that she said that they are an injection facility and just give injections for pain. That's the way I took it. I wasn't comfortable with that and I explained this to her and so I was really confused because I didn't know that at the time. I thought it was a place to come and get help and get assistance and get an amicable solution to my problem and found out it's just an injection site. That's what Dr. Steele said. We are an injection facility. So I was surprised to learn that.

I was referred there after months of PT for sciatica. I have had a previous knee replacement preceded by an L4-L5 laminectomy/discectomy. Many months, and three epidurals later, and I have received no relief. Now I'm being referred to a pain management doctor, to whom I have exactly zero intentions of going. I was led to believe I was already seeing a pain management specialist. My plan moving forward is to eat pain killers until my kidneys explode. I'm so done with "well, this should help." Yeah, the laminectomy/discectomy was supposed to fix "all my issues." I am not a happy camper at all. Everyone at all the Reconstructive Orthopedics has been great to me, but the treatment I have received for my sciatica has done exactly nothing.

Dr steele was very competent,kindand a great listener. She put me at ease. My plan of care was discussed and I understood. 10/10.

my visit lasted approx. 10 minutes ( I spent more time checking out than I did with doctor). Another individual was in room with doctor (not sure who she was. Asked some questions and then left) Doctor said she had no access to VA medical records and I would need to get disc from MRI done on Aug 28th this year and results. Need to make another appt once I got them from VA. Next appt would decide if phys. therapy or made another appt for surgeon. Dr. Steele then gave me a script for pain medicine to take 3 times a day and it might make me drowsy. Appt. was over and checked out

I felt that the doctor was in a huge rush and fired the same question at me repeatedly. They kept confusing my insurance, and I thought questions were barked at me instead of being asked.

I'm very happy with Dr. Steele's care, but I am disappointed in how long it takes to schedule a procedure.

Dr. Steele and staff are always professional, kind and considerate.

Extremely helpful and kind

I needed a copy of my x-rays and was told I would have to go to another location. I was then handed a list of virtua locations with no addresses or phone numbers. I went to a location in Moorestown and was informed they didn't burn disc's and had no idea who did. I left and went back home. The next day, looking up addresses and phone numbers and getting nowhere, I called the office in Bordentown and advised them they were the ones that should be giving me address and phone number of an office that would be able to help me. She put me on hold and came back with the information. I'm scheduled to pick up the x-rays today. I'm trying to understand why it was somehow my responsibility as a patient to track down this info. This was a terrible experience. If the staff doesn't want to do their job they should not be in that position. This whole episode is just ridiculous. This needs to be addressed and resolve. Patients should never ever have to track anything down. The staff needs to do their job.

It usually good, however this last visit was just different I felt like she didn't want to to help me obtain a scooter for myself.

Whenever I left a message with a receptionist it would take 3-5 days for a callback. There was only one time I was able to speak with someone in a timely manner. This concerned medication. The office staff was wonderful.

Dr Steele always wonderful and I'm very comfortable seeing her with my back issues.

the check up went good with no complications

Dr. Steele does an excellent job of explaining options that are available for my condition. She did an outstanding job on this visit so I can reduce the pain that I currently have. Thank you.

The place was hudge

Dr. Kayla Steele was warm, personable and professional. She kept me informed about what was going on with my symptoms and how we would proceed. Her staff were also friendly and professional. I felt I was in good hands for my care.

Pleased

I was week taken care of on this visit.

Everyone so far is kind and listens to what you're saying. I received a call back in timely manner for my mri. Referred my friend to reconstructive. She fractured her foot and she is pleased with group

Dr.Steele was amazing the medical assistant was fantastic as well as the xray technician office was beautiful I would definitely refer people to the office great experience and felt heard and taken care of thank you for the excellent care !

I love everyone.They actually made me feel important.

great facility, efficient staff.

Just fix my issue ASAP please ?

She's a great Dr

I thought that the staff members from the time I entered the building to the time I left were fabulous, caring, professional. I felt that Dr. Steele and her nurses were professional and caring, knowledgeable, compassionate, and I really felt like I was in good care and I knew that I was going to get better. I really think highly of Dr. Kayla Steele and her nurses and actually all the staff members that I had met during my visit. Thank you very much. I am very happy and I feel very valued as a patient.

The receptionist was awesome, so kind an paid attention to detail, medical asst was also awesome, I walk with a cane she didn't walk so far ahead of me like I felt like in Morristown office like I should hurry up to keep up

Everyone from the front desk to the clinical team were very professional

Always a good and informative experience with very skilled providers. I would not even consider going anywhere else.

Everything and everyone was nice.

All staff very cordial and professional

She was very informative, very helpful, and I appreciate her honesty and her respect. Thank you.

I believe Dr. Steele did listen to my concerns. However, I felt a bit rushed from the appointment. I still had a couple more questions, and by the time Dr. Steele explained somewhat what she was going to do, then I had forgotten to ask those questions. I wish she would have just taken the appointment a little slower, period.

Doctor Steel gave me great treatment by listening. Thank you Doctor Steel.

Dr Steele always is on top of my care

I liked everyone & everything except the location. I wish I did not have to go to Bordentown. I like the Medford office. Medford is convenient for me. I went there because the dr was only there sooner.

All very nice and helpful

Just keep up the GOOD WORK.

Good visit

Very professional and understanding friendly and helpful

Hi. This is my first time with this particular provider. So sometimes if it's your first time, it's hard to determine, you know, total outcomes. But I can say that at least for my first visit, I was certainly pleased the...she explained information about the x-ray that was taken, some of which I was already aware of, other parts certainly that were new, and there were things, for instance, that were, I'll say, verified and updated, which I certainly appreciated her going over with me.

The medical assistant that was in the room doing my vitals was very nice, very kind, very attentive, and very sweet. She was very nice. She's an asset to your business as well. Dr. Steele was very good as well. She listened. She let myself and my daughter interject with her and She was very receptive and we enjoyed our visit there and felt like we were looking in the right direction for care.

Experience can most be improved by ensuring that there are telephone numbers that permit individuals to not have to go through the very extensive wait by calling the direct number, the virtual reconstructive orthopedic number. There have been times that I've waited in excess of an hour. And that is, you know, we're been caller number 43 in the queue. And it says that the system has recently been updated, but I don't know how that is taking place. Thank you.

Everything went well

This doctor always has some excuse why she cannot keep an appt or provide me with promised care. 4 visits and a very costly Medicare cost for visits and an MRI which she cannot seem to read or discuss with me or communicate a refusal to do injections in advance and after 4 months I am still in constant pain and the meds she prescribed the pharmacist advised me will interfere with my heart medicine?She is non communicative and does not give a darn. I will go elsewhere

I have always had a good experience at Virtua Reconstructive Orthopedicts. I have always been treated with respect. Staff and doctors are very caring and supportive.

I had a great experience with Dr. Kayla Steele.

I think Dr.steele seemed to be preoccupied. She told me to walk for her sh pushed my leg and gave me a script for nerve pain which isn't really working and therapy..so who knows

My physician always takes time to listen to my needs and provides remedies.